jeetbot Privacy Policy: How We Handle Your Account Data
jeetbot collects and uses your information to keep your session secure and your wallet activity accurate — whether you access us through a mobile browser, bKash deposit flow, or Rocket transfer. This policy explains what we collect, why we collect it, and the choices available to you, subject to your local law and eligible region.
Account Data Protected
bKash & Rocket Context
Bangladesh Region Scope
Your Rights Explained
POLICY SCOPE DETAIL
What This Privacy Policy Covers
This policy applies to all personal data jeetbot processes when you create an account, log in from a mobile device, or carry out a transaction using a supported payment method. When you register, we collect the details you submit — name, contact information, and the payment identifiers linked to your wallet, such as your bKash or Rocket number. We use this data to verify your account, process deposits and withdrawals, and respond to support requests you raise through our published contact routes. We do not sell your personal data to third parties. Data shared with payment processors — including the mobile-money rails you use — is limited to what those processors need to complete your transaction. Cookies and session identifiers are used to keep your login active across pages and to remember your device so returning sessions load faster. You can clear these through your browser settings at any time. Retention periods follow the requirements of applicable law in the regions where we operate. Where local law or regulatory guidance requires us to keep transaction records, we do so for the period specified. Outside those requirements, we aim to hold only the data needed for your active account. Access to your data and eligibility to use our platform depends on your local law and the regions we currently support.
bKash wallet identifier
Rocket payment reference
Account login records
Device session token
Transaction history log
INSIDE AND OUTSIDE SCOPE
Where This Policy Applies and What It Covers
Understanding exactly what falls inside this policy helps you know which data choices are yours to make and which sit with third-party services you connect to.
Account Access
Covers all data collected when you register, log in, or update your account details on jeetbot. This includes your contact information, device identifiers, and the session records tied to your login history.
Transactions
Covers payment data processed through supported rails including bKash and Rocket. We receive confirmation references from these processors; we do not store your full mobile-money PIN or bank credentials.
Site Content
Covers how we record your browsing behaviour on our pages — pages visited, time on site, and game lobby navigation — to improve how content is organised and how quickly pages load on mobile.
Third-Party Services
Does not cover the privacy practices of external payment processors, mobile-money providers, or any third-party site you navigate to from a link on our pages. Those services operate under their own policies.
YOUR ACCOUNT CHOICES
Practical Rights Available Under This Policy
You have several concrete actions available regarding the personal data jeetbot holds on your account. You can request a summary of the data we hold by contacting us through the support route listed on this page. If any detail — such as your registered contact number or linked payment identifier — is incorrect, you can ask us to correct it and we will update the record once your identity is confirmed. If you want to close your account, you can raise that request through the same support channel. On closure, we will remove or anonymise your data except where retention is required by applicable law or ongoing transaction obligations. You also have the right to ask what data we have shared with third-party processors and for what purpose. We will respond to data requests within the timeframe required by the law of your eligible region. Availability of these rights depends on local law where you are located.
Review Your Records
Contact our support team to request a copy of the personal data held on your account, including login history and payment references linked to bKash or Rocket.
Correct Account Details
If your registered name, contact number, or wallet identifier is wrong, raise a correction request through support. We will verify your identity before updating the record.
Raise a Data Question
For any question about how your data is used, retained, or shared with payment processors, send a message through our published support route and we will respond with a clear explanation.
Request Account Closure
You can ask us to close your account and remove your personal data at any time. We will action this promptly, subject to any retention obligations required by applicable law.
PRIVACY CONTACT ROUTES
How to Reach Us About This Policy
If you have a question about your data or want to exercise any of the rights described in this policy, use one of the contact routes below. We do not publish response-time commitments, but we will handle data requests as promptly as the applicable requirements in your region allow.
Live Chat
Open the chat widget on any page of the site to send a message directly to our support team. Describe your data request clearly and include your registered contact number so we can locate your account.
Email Support
Send your data or privacy question to the support email address listed in the contact section of our site. Include your account username and the nature of your request so we can route it correctly.
Account Help Page
Visit the Help section inside your signed-in account area to find the data request form. This is the most direct route for correction and access requests tied to your account record.
HOW WE PROTECT DATA
Data Handling, Cookies and Account Security
We apply access controls and encryption to the personal data stored on your account. Our approach to data security is reviewed when our platform or the payment rails we support are updated.
Data Storage
Your account data is stored on secured infrastructure with access restricted to authorised personnel. Payment references from bKash and Rocket transactions are held separately from your login credentials and are not displayed in full after the transaction is confirmed.
Cookies and Sessions
We use session cookies to keep you logged in across pages and to recognise your device on return visits. These are functional cookies, not advertising trackers. You can remove them through your browser settings; doing so will end your current session.
Retention and Deletion
We keep your account data for as long as your account is active and for any additional period required by applicable law. When you close your account, data not subject to a legal retention requirement is removed or anonymised within a reasonable period.
Policy Updates
When we make a material change to this policy, we will post the updated version on this page. Continued use of your account after a change is posted means you have seen the updated terms. You can always contact support if you have questions about what changed.
PRIVACY QUESTIONS ANSWERED
Frequently Asked Questions About This Policy
These are the questions we hear most often about how jeetbot handles account data and what your options are.
What personal data does jeetbot collect when I register?
We collect the details you enter during registration — your name, contact number, and the payment identifier you link to your account, such as a bKash or Rocket number. We also record your device type and session identifiers to keep your login secure across visits.
Does jeetbot share my data with bKash or Rocket?
We share only the transaction data that bKash or Rocket need to process your deposit or withdrawal. We do not share your full account profile with payment processors, and we do not receive or store your mobile-money PIN at any point in the transaction.
How do I request a copy of the data jeetbot holds on me?
Send a request through our live chat, support email, or the data request form inside your signed-in account area. Include your registered contact number so we can locate your record. We will respond within the timeframe required by applicable law in your region.
Can I ask jeetbot to delete my account and personal data?
Yes. Raise a closure and deletion request through any of our published support routes. We will remove or anonymise your data promptly, except for records we are required to retain under applicable law or ongoing transaction obligations.
How long does jeetbot keep my account data after I stop using the platform?
We keep your data for as long as your account is active. After closure, data not subject to a legal retention requirement is removed or anonymised within a reasonable period. Transaction records may be kept longer where required by the law of your eligible region.
Does this policy apply if I access jeetbot from a mobile browser in Bangladesh?
Yes, this policy covers all access to jeetbot, including mobile browser sessions. Eligibility to use the platform and the specific rights available to you depend on your local law and the regions we currently support. If you are unsure, contact our support team for clarification.