These Terms & Conditions set out the rules that apply when you open an account on jeetbot and use any part of the platform — games, wallet transactions, or support. Access to our services depends on your local law and eligible region, so please read through this page before you start.
Account holder obligations
bKash & Rocket transaction rules
Content and game access terms
Support contact rights
POLICY POSTURE
How These Terms Operate on jeetbot
By creating an account on jeetbot, you confirm that you have read, understood and accepted these Terms & Conditions in full. We may update these terms from time to time; when we do, we will post the revised version on this page and note the effective date at the top. Continued use of the platform after any revision means you accept the updated terms. These Terms & Conditions apply to every interaction on jeetbot — from logging in on a mobile browser, to depositing through bKash or Rocket, to browsing the game lobby or contacting support. They do not replace any separate policy documents we publish, such as a Privacy Policy or Cookie Notice; those documents sit alongside these terms and together form the complete agreement between you and us. We operate for supported regions only. Whether access is permitted in your specific location is determined by your local law and eligible region, and it is your responsibility to confirm that before opening or continuing to use an account. If any clause in these terms is found to be unenforceable, the remaining clauses continue in full effect.
bKash deposit conditions
Rocket wallet rules
Account verification context
Transaction record access
Region eligibility notice
WHAT THIS COVERS
Scope of These Terms on jeetbot
These terms draw a clear line between what falls under our direct responsibility and what does not. Understanding that boundary helps you know where to direct any question or concern you have about your account or activity on the platform.
Account Access
All rules around opening, verifying, suspending or closing your jeetbot account fall inside this policy. This includes the credentials you use to log in and the steps we ask you to complete when you access the platform from a mobile browser or saved session.
Transactions
Deposits and withdrawals processed through bKash or Rocket are governed by these Terms & Conditions on our side. The payment provider's own terms apply to your mobile wallet independently; we are responsible only for the transaction record and status as it appears in your jeetbot account.
Site Content
Games available in the lobby, promotional notices published on the site, and the structure of the platform itself are covered by these terms. You may not copy, redistribute or commercially exploit any content from jeetbot without written permission from us.
Third-Party Services
Any external service linked from jeetbot — including mobile wallet apps, game studio interfaces or external support tools — operates under that third party's own terms. We do not control those platforms and accept no liability for their conduct or policies.
YOUR PRACTICAL RIGHTS
Actions Available to You Under These Terms
These Terms & Conditions are not one-sided. You have several practical options available when it comes to your account data, transaction history and communications with us. Your signed-in account area shows a full log of deposits made through bKash or Rocket, game activity and any support tickets raised. If you spot an error in your recorded details — a misspelled name, an incorrect contact number — you can request a correction by contacting us through the support route listed on this page. We do not automatically delete transaction records; retention periods follow what is operationally necessary and any applicable legal requirement for your region. If at any point you want to close your account, you can request that through our support channel too. We will confirm receipt of any account-related request and handle it in the order it arrives.
Review Your Records
Open your account dashboard to see a full log of transactions, sessions and any correspondence we hold against your account. This history is available to you while your account is active.
Correct Account Details
If any personal detail we hold is inaccurate, contact our support team with the corrected information and we will update the record. We cannot act on verbal requests alone; written contact through our published channel is required.
Raise a Policy Question
If any part of these Terms & Conditions is unclear, send your question through live chat or the contact form. We will respond with a specific answer referencing the relevant clause, not a generic reply.
Request Account Closure
You may ask us to close your account at any time. Pending transactions through bKash or Rocket must be resolved before closure is finalised. We will confirm the closure in writing once it is complete.
CONTACT FOR TERMS
How to Reach Us About These Terms
If you have a question about a specific clause, need to raise a terms-related concern, or want to request a change to your account details, the routes below are the ones we actively monitor. Use the channel that suits your situation — live chat for quick queries, the contact form for detailed written requests.
Live Chat
Open the chat widget from any page while signed in. Use this for quick queries about what a clause means or to check the status of a request you have already submitted. Replies come within the chat session.
Contact Form
For formal requests — account corrections, terms disputes or account closure — use the written contact form in the help section. Include your registered account email and a description of the clause or record in question.
Account Help Section
The help section inside your signed-in account lists published policy documents, links to our full Terms & Conditions and a history of any support tickets you have raised. Check there first before submitting a new request.
HOW WE HANDLE THIS
Policy Handling, Data and Account Security
We keep these Terms & Conditions maintained so the version on this page is always current. When a clause changes, we update this page and note the date. We do not make retroactive changes that reduce rights you exercised under a previous version.
Data Handling
Account data — including contact details, transaction records for bKash and Rocket payments, and session history — is stored only for as long as operationally necessary. We do not sell your account data to third parties. Access is restricted to authorised internal processes.
Cookies and Session Data
We use session cookies to keep you signed in across pages and to remember your device path when you return on mobile. Our Cookie Notice explains what each category does. You can adjust cookie preferences from the notice link in the site footer.
Account Security
Your account credentials are your responsibility. We ask that you do not share login details with anyone else. If you believe your account has been accessed without your permission, contact us through live chat immediately so we can review the session log.
Policy Change Requests
If you believe a clause is being applied incorrectly to your account, contact us in writing through the contact form. Include the clause reference and the specific transaction or event you are querying. We will review it and respond with a written explanation.
TERMS FAQ
Common Questions About These Terms
The questions below address what real account holders ask when they read through these Terms & Conditions. If your question is not here, use the contact form or live chat to get a specific answer.
Do these Terms & Conditions apply to bKash and Rocket transactions?
Yes. Any deposit or withdrawal you make through bKash or Rocket on jeetbot is covered by these terms on our side. Your mobile wallet provider's own terms also apply independently. Both sets of terms run in parallel — one does not override the other.
What happens if jeetbot updates these terms after I open an account?
We post the updated version on this page with the effective date noted at the top. If you continue to use the platform after that date, you accept the revised terms. We do not apply revised terms retroactively to activity that occurred before the update.
Can I use jeetbot if I am in Bangladesh?
Whether access is permitted depends on your local law and eligible region. We do not make a blanket eligibility claim for any specific location. It is your responsibility to confirm that using the platform is allowed where you are before opening or continuing an account.
How do I dispute a clause that I think has been applied incorrectly?
Submit a written request through the contact form in the help section. Include the clause you are referencing, your account email and a description of the specific transaction or event. We will review the record and respond with a written explanation of how the clause was applied.
Are my account transaction records stored and can I access them?
Yes. Your signed-in account dashboard shows a full history of transactions processed through bKash or Rocket, along with session data and any support tickets raised. Records are retained for as long as operationally necessary and as required by applicable rules for your region.
What should I do if I want to close my account under these terms?
Contact us through live chat or the written contact form and request account closure. Any pending transaction through bKash or Rocket must be resolved before we finalise the closure. We will send a written confirmation once your account has been closed.